Soundview Executive Book Summaries

I’ll Have Fries With That
February 11, 2009, 4:31 PM
Filed under: Leadership | Tags:

I try to avoid fast food as much as possible, but sometimes you’re just stuck with it. Aside from the fact that many of the menu items pack a heavy caloric and fatty punch to anyone’s mid-sections, fast food is just not the same as good home cooking, or even a nice night out at a classy restaurant. And it’s not supposed to be. It’s fast. It’s convenient. It’s what you eat when you pull off the highway to hit up the rest stop and fulfill your lunchtime hunger pains as you take a road trip. It is what it is.


Nevertheless, if fast food wasn’t doing something right, it wouldn’t be a multi-billion dollar business in the U.S. There wouldn’t be a McDonald’s, Burger King, Taco Bell, KFC, Wendy’s, Arby’s, and whatever other regional chain all within a 5-mile radius of you (that is, if you live in a city or the suburbs…it’s a different story for rural folks). And the biggest of them all is McDonald’s—a name and brand that has become synonymous with fast food.


Enter Everything I Know About Business I Learned at McDonald’s: The 7 Leadership Principles that Drive Break Out Success by industry insider Paul Facella. Facella joined the McDonald’s team behind the counter at the age of 16 and worked his way up to regional vice president of the New York region, creating ties with founder Ray Kroc, multiple former CEOs, and McDonald’s current CEO, Jim Skinner. Now he operates a consulting firm, Inside Management in New York.


Facella offers readers an intimate inside look into the fast food giant, including its culture, core principles, and leadership strategies. If you’re interested in seeing how McDonald’s does it, then this may be the book for you.


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