Filed under: Books in General, Ethics, From the Editor, General Business, Hands-On Management, Leadership | Tags: Book Summary, books, BP, Business, business book, Business book summary, Ethics, Gulf coast, Gulf of Mexico, Leadership, oil spill, Soundview, Soundview Executive Book Summaries, Strategic Management, Summary, Tony Hayward
It seems like each morning brings us new headlines in the on-going crisis in the Gulf region. Sometimes news stories go by at such a clip that it’s difficult to decide which one deserves comment in a forum like this blog, one which isn’t specifically devoted to what’s generally termed “hard news.” However, there was one recent story that ties in to a summary Soundview featured this year.
There was near universal outrage when BP Chief Executive Tony Hayward took a day off to watch his yacht compete in a race. BP spokespeople claimed it was Hayward’s first day off in months. Unfortunately, this is a situation where the court of public opinion decides whether an individual deserves a day off or not. The issue brings up the way in which a CEOs actions rapidly become fodder for public debate. CEOs aren’t elected officials. They are private individuals, but the top positions in high-profile companies carry a set of expectations on par with political office. Is this fair? I’ll leave that for you to comment.
Hayward’s actions remind us of some poor decision-making profiled by author Tim Irwin, Ph.D. in his book Derailed: Five Lessons Learned from Catastrophic Failures of Leadership. The book is one of the more popular summaries currently in our library. Hayward attending a yacht race is similar to Irwin’s discussion of former Home Depot CEO Robert Nardelli’s private elevator at Home Depot headquarters. When asked by Soundview about Nardelli, Irwin said, “Over time, that elevator became this glaring symbol. It was a picture of his alienation and his dismissive attitude toward people at Home Depot. Nardelli lost the confidence of the very people he needed to fulfill his vision for the company.”
One can only wonder if Hayward’s yacht will come to be a similar symbol.
Filed under: Books in General, Communication, Conference/Event, From the Editor, General Business, Leadership, Longman Award, Personal Development, Politics | Tags: Book Summary, books, Business, business book, Business book summary, business books, Communication, Influencing for Change, Leadership, McChrystal, Obama, Petraeus, Soundview, Soundview Summary, Strategic Management, Summary.com, VitalSmarts
The past week proves that even the highest levels of our government and military experience the same problems that plague the modern workplace. While not every office has embedded journalists tracking their movements from the desk to the copier, some aspects of the dust-up between President Barack Obama and General Stanley McChrystal are easy to relate. Imagine if your human resources representative came to your office to report that an employee was posting insulting messages about you on his or her Facebook page during work hours. The fact that Obama holds the highest office in the land doesn’t change the fact that he needed to follow through with a disciplinary review. McChrystal faced the same long walk to the boss’s office that many employees have taken over the years. The difference is that his trip ended in the Oval Office.
I can’t help but marvel at the coincidence of this event coming directly on the heels of our recent Influencing for Change Webinar series featuring the authors of VitalSmarts. Attendees of the last event were able to see an informative video presentation on the VitalSmarts’ title Crucial Confrontations, a book that won Soundview’s Harold Longman Award as Best Business Book of the Year in 2004. When you consider the book’s title, the situation between McChrystal and President Obama meets the ultimate definition of a Crucial Confrontation, doesn’t it?
While the meeting took place behind closed doors, the result of General David Petraeus replacing McChrystal’s command in Afghanistan continues to stir up debate. It’s also excellent fodder for conversation among people who study management. What are your thoughts on the change of command from a management standpoint? Leave politics aside for a moment and let us know if you think the infraction merited the result.
And for those of you want more information on Crucial Confrontations, you have THREE options:
1. Follow this link to find out how you can watch the archived video Webinar with Al Switzler.
2. Visit us at Summary.com to hear a previous audio Webinar featuring Joseph Grenny and Kerry Patterson.
3. Download a copy of the original summary in the format you prefer.
Filed under: Books in General, Brands, E-Books, Internet, Technology | Tags: Amazon, Barnes & Noble, Book Summary, books, Business, business book, Business book summary, business books, E-book, Economics, Internet, iPad, Kindle, Nook, Soundview, Soundview Summary
If you follow Soundview on Twitter (and really, why wouldn’t you?), you probably look forward to the regular E-Book News feature. It’s a great way to stay up to date on the latest in e-publishing. One of the big stories this week involved the price drop on e-reading devices by both Barnes & Noble and Amazon. The news of the steep price cuts made waves throughout the industry and hit the blogosphere with a bit of force.
One of the more interesting comments on the continuing e-book war came from technology blogger Om Malik. As I read his column about Amazon’s potential to win the e-book market, I became curious about how the average reader is using the technologies available now. So, I thought I’d ask:
If you are a Kindle user, are you still using the device? Malik states in his blog that he’s swapped the device for the Kindle app on the iPad instead. However, he notes that he still uses Amazon for his e-book downloads rather than Apple’s iBook store. If you’re using the Barnes & Noble Nook, how do you feel about the price drop? Are you interested in the Wi-Fi capabilities of the new Nook?
As I considered my own thoughts on the competition in the e-reader market, I returned to one small, but vital, fact in the Publishers Weekly story: “In addition to lowering the price of the Kindle 2 from $259 to $189, Amazon is selling the device at all of Target’s 1740 stores around the country, the first time the device has been for sale at a retailer other than Amazon.”
Soundview is currently working on a summary of author Kevin Maney’s book Trade-Off: Why Some Things Catch On and Others Don’t. In the book, Maney discusses the decision to offer fidelity (high quality at a high price) versus convenience (readily available for mass consumption but without mystique). By lowering the price and selling the Kindle through Target stores, Amazon is taking a giant leap toward convenience, something that may help win the e-book war.
Speaking of convenience, while the e-reader manufacturers are busy battling it out, Soundview continues to offer its product in eight (that’s right, eight!) digital formats. Visit us at Summary.com to learn more and stay alert for an announcement about the Trade-Off summary.
Filed under: Books in General, Conference/Event, From the Editor, General Business, Hands-On Management, Strategic Management | Tags: Al Switzler, books, Business, business book, Business book summary, business books, Communication, Conference/Event, Crucial Confrontations, Crucial Conversations, Hands-On Management, Influencer, Influencing for Change, Leadership, Soundview, Soundview Summary, Strategic Management, Summary, Summary.com, VitalSmarts
If you attended Soundview’s recent “Influencing for Change” Webinar with VitalSmarts author Al Switzler, you may have heard him refer to a Web site called SilenceKills.com. It certainly piqued my curiosity, so I went to the site to give it a closer look. The site was created by VitalSmarts and is devoted to the need for critical communication in the health care field. It had some surprising statistics. Here are a few that caught my eye:
- 84 percent of doctors have seen coworkers taking shortcuts that could be dangerous to patients.
- 88 percent of doctors work with people who show poor clinical judgement.
- Fewer than 10 percent of physicians, nurses and other clinical staff directly confront their colleagues about their concerns.
Frightening, isn’t it? For those that may dismiss these findings as part of a random sample, consider the notes on the study provided on the Web site:
“Researchers conducted dozens of focus groups, interviews, and workplace observations, and then collected survey data from more than 1,700 nurses, physicians, clinical-care staff, and administrators during 2004. Research sites included 13 urban, suburban, and rural hospitals from across the U.S. Although, this is a relatively small sample and includes only 100 physicians, the findings paint a significant and compelling picture.” (SilenceKills.com)
While the medical profession is one where critical decisions can sometimes mean the difference between life and death, it should make us all consider our own industries. What potential business deal is doomed to failure because someone neglected to have a crucial conversation with someone else?
If you missed the video Webinar with Al Switzler, you can still watch the archived video. Visit this link to see how you can still catch all of the insight. Don’t forget, there are also copies of the summaries of Crucial Conversations, Crucial Confrontations and Influencer by the VitalSmarts authors available!
Filed under: Books in General, Career Skills, From the Editor, General Business, Hands-On Management, Strategic Management | Tags: Book Review, Book Summary, books, Business, business book, Business book summary, business books, Collection, Free review, Hands-On Management, Leadership, management, Soundview, Strategic Management, The Little Big Things, Tom Peters
It takes quite a bit of effort for Soundview to examine the hundreds of business books that arrive at our office. From all of these submissions, we arrive at the 30 best business books and summarize them. Of course, there are additional books beyond our 30 best that we still want to mention to our readers. We achieve this goal through the monthly installment of Speed Reviews we provide to every subscriber.
One book that recently came up for review is Tom Peters’ The Little Big Things: 163 Ways to Pursue Excellence. This is a book whose tiny chapters and chaotic layout defy the process of summary, but we were very excited to discuss it with readers. Peters is best known for co-authoring the business classic In Search of Excellence. The Little Big Things is a collection of blog posts, edited and modified by Peters, that serves as a daily guide to excellence. Peters provides entries for more than 40 topic areas. It would be difficult for any executive to not find at least one takeaway from Peters’ work. His writing is bold and infused with extreme self-confidence.
Soundview has an in-depth review of Peters’ book available online at Summary.com. The best part? The review is FREE even if you aren’t a Soundview Subscriber! Don’t forget, we add a new crop of reviews each month.