Soundview Executive Book Summaries

Debt Concerns Rise: Can Your Business Do More with Less?

As lawmakers stare into the abyss of the U.S. debt crisis, experts around the globe are attempting to script the possible outcomes of every solution offered by Congress. The impact on individuals and businesses has the potential to verge on catastrophic. The phrase “double dip” has resurfaced once again, indicating a growing concern that the U.S. may slide into a second recession. This erases much of the nervous optimism that businesses held at the conclusion of 2010. While economists and other analysts continue to search for answers, there has yet to be a clear angle on what, if anything, will turn the economic forecast around.

It seems as though companies will once again be tasked with having to do more with less. Performance will become a hot-button topic in many conference rooms and C-Suite level offices across the globe. That’s why Soundview is pleased to present the next installment of Soundview Live: How to Leverage the Power of People featuring William A. Schiemann. He is the author of Reinventing Talent Management, the co-author of Bullseye! Hiting Your Strategic Targets Through High-Impact Measurement and the CEO of Metrus Group, an organization that helps companies maximize results.

Think of what your organization is facing at the present. Have you been challenged by senior management or shareholders to increase productivity and profits in the face of economic uncertainty? If you’re going to need more from the team you trust, this edition of Soundview Live is a must for you to attend.

Join Soundview Live featuring William A. Schiemann on Wednesday, August 3 at Noon (Eastern). Visit to sign up and don’t forget, Soundview subscribers can attend for FREE!


Don’t Forget to “Just Listen” to Soundview Live today!

Just wanted to post a reminder to everyone that today is our Soundview Live event with Dr. Mark Goulston, the author of Get Out of Your Own Way at Work, Get Out of Your Own Way, and the book he’ll be discussing today Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

Also, three important reminders about today’s Soundview Live event:

1. Please try to submit your questions early. We understand that it’s difficult to break away from the author’s great presentation but if there is a specific issue in your organization that you’d like Dr. Goulston to help you solve, please send it to us early in the event. Today’s event is scheduled to feature two rounds of Q&A, one at the mid-point of the Webinar and a second during the last 10 minutes. Just a friendly caution that we tend to get dozens of questions in the last five minutes, so to help us make sure that your issue gets addressed, try to submit it earlier in the event.

2. If you feel like you missed something during the presentation or want to take a closer look at Dr. Goulston’s presentation, you can save yourself the hassle of having to send us a message. Relax and enjoy the presentation! You’ll receive an e-mail within three to five business days with a copy of the presentation as well as a link to listen to the event again.

3. If, for any reason, you experience audio issues at the start of the event, our best advice is to log out of the player and log-in again. Also, don’t forget to test your system at least one hour before the event!

We’ll see you at Noon (Eastern) for Soundview Live with Dr. Mark Goulston!

Book Review: Enchantment

If you follow Soundview on Twitter (@businessbooks), you’ll notice that one of the individuals that we follow is Guy Kawasaki. The author, blogger, venture capital veteran and one-time Apple evangelist knows the secret to making an audience happy. He is endlessly engaging and provides an incredible volume of material in any project on which he works. His latest book Enchantment: The Art of Changing Hearts, Minds and Actions (now available as a summary at is the latest in a string of must-read material from one of the people that spread the gospel of the Macintosh back in 1984.

If there is one word that describes Kawasaki, whether in print or in person, it’s “genuine.” This personal trait makes Kawasaki the perfect instructor to help any executive understand the keys to enchanting any individual or group. He stresses at the outset of the book that Enchantment is intended for individuals who want to make a difference and improve the world. It is not intended for people looking to make a quick buck or use enchantment for nefarious purposes. Enchantment can help executives turn skeptics into believers.

Kawasaki gives readers a constant stream of great insights. One of his best strengths as a writer is that serious, paradigm-shifting information is delivered with generous doses of humor. Kawasaki’s examples are drawn from his direct interaction with countless innovative businesses, not forgetting his own involvement with the early days of Apple. Enchantment, already one of the best business books of 2011, will continue to impress readers each time they refer to it … and they certainly will.

Learn How to Get Through To Anyone

Communication issues are often cited as a root cause of problems in many organizations. Soundview Executive Book Summaries has covered the topic in various book summaries, from Stop Workplace Drama to Everyone Communicates, Few Connect. One of the most popular Soundview Executive Book Summaries on the subject of communication is Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston. The summary’s continued popularity is due, in part, to Goulston’s methods for rescuing situations when communication seems impossible. Readers have returned time and again to his advice on breaking down communication barricades and allowing for a more collaborative, emotionally secure situation.

Whether or not you’ve read the summary of Just Listen, next week, Soundview is offering a unique opportunity to learn communication secrets directly from Goulston. He will be the guest on the next installment of Soundview Live on Wednesday, July 27 at Noon (Eastern). One aspect of Goulston’s presentation to which I’m particularly looking forward is the discussion of the “Magic Paradox” to turn a negative person into an asset. During the course of any Soundview Live Webinar, I inevitably receive questions  from the audience about how to handle a difficult employee or manager. Each Soundview Live guest has a unique take on it, but I think Goulston will be able to provide one of the most practical strategies for anyone who attends this Webinar.

To get your “virtual seat,” visit to sign-up. Don’t forget, if you’re a Soundview subscriber, you can attend Soundview Live featuring Mark Goulston for FREE!

Three Key Tips for Soundview Live

Tomorrow’s Soundview Live event with Howard Guttman, “Building Great Business Teams,” is generating a lot of interest. I’ve received a few messages with questions about tomorrow’s event. I thought the best idea would be to provide a few tips for anyone attending the Webinar.

1. Don’t forget, tomorrow’s event starts at 2:30 p.m. Eastern. This is a change from our usual start time. Try to log-in to the event early and don’t forget to test your system to make sure it’s compatible with the Webinar player.

2. As we state at the outset of every event, the best Soundview Live Webinars are driven by the questions that are submitted by you, the audience. As the moderator, I can offer one very important tip: submit your questions as soon as you have them. We run into situations from time to time in which the audience waits until the final 10 minutes to submit their questions. The sad fact is that we’re often unable to address some fantastic questions because they were submitted with only seconds remaining. Soundview Live is your best opportunity to have a best-selling author directly address issues that your organization is experiencing. To help us make sure that your question has the chance to be posed to the author, please submit them early in the broadcast.

3. If you miss something during the course of the event, you will be sent an e-mail within a few days of the Webinar. The e-mail will contain a link to download an archived recording of the Soundview Live you attended.

If you haven’t signed up for tomorrow’s event, there is still time! To learn more, visit Soundview at Don’t forget, Soundview subscribers can attend for FREE!

Book Review: Stop Workplace Drama

If you tuned in to Soundview’s recent edition of Soundview Live featuring author Marlene Chism, you heard her refer to the gaps that occur in organizations that create drama. She also spoke at length about the three common components in all drama that occurs inside and outside of the office. For a more in-depth look at this material, executives should pick up Soundview Executive Book Summaries’ new summary of Chism’s book Stop Workplace Drama: Train Your Team to Have No Complaints, No Excuses and No Regrets. In a compact, results-filled summary, Chism reveals the ways in which a lack of clarity, relationship issues and problems with energy generate drama.

Chism has spent countless hours analyzing and working with organizations to get to the core of what causes drama to occur. Early in the book, she makes a claim that, while appearing obvious, should cause every reader to pause and reflect. Whether in the form of office politics, power struggles or gossip, organizations label workplace drama as something that “just happens.” Chism maintains throughout her book that acceptance of drama does not have to be a part of any organization’s business plan.

Stop Workplace Drama is a book written for leaders in any size organization. Chism helps executives understand that resolving workplace drama involves evaluating oneself as much as the teams that an executive manages. She presents pointed observations that require a strong degree of honesty and self-assessment on the part of the reader. However, the benefits are a workplace and a career path that is eased of the burden of constant drama.

To get your copy of the Soundview Executive Book Summary of Stop Workplace visit Soundview online at

New Soundview Summaries for Leaders, Managers and Entrepreneurs

There are three great new Soundview Executive Book Summaries now available at Whether you’re a leader, manager or an entrepreneur, there is a great title that can help you and your business achieve more. Check out the latest releases:

Stop Workplace Drama by Marlene Chism: Gossip. Power struggles. Poor team coordination. These are all symptoms of workplace drama. They’re the obstacles that can drain your company of its best talent, get in the way of true productivity and profit, and eat away at the effectiveness of your organization. In Stop Workplace Drama, Marlene Chism shows how to change the way you and your organization confront and work through problems, implement effective management strategies in a drama-filled organization, and find new solutions that create positive growth for every member of your company.

Enchantment by Guy Kawasaki: Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships, converts hostility into civility and changes skeptics into believers. This book explains all the tactics you need to prepare and launch an enchantment campaign; to get the most from both push and pull technologies; and to enchant your customers, your employees, and even your boss.

Fierce Leadership by Susan Scott: In Fierce Leadership, Susan Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls the “squid” eye. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called best practices permeating today’s business.

Subscribers are reading these titles now. Visit and find out how you can get your copy in any of eight digital formats.